Overview

Once Jira is integrated, you can open a Jira ticket using Bridgecrew from the Incidents page or the Projects page.

Creating a Jira Issue from the Incidents Page

1. Select a specific Error, then select Create Issue to start creating a Jira Ticket.

2. The remediation option to create a Jira ticket opens.

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Elements on the Jira Screen (shown above)

A. The Title of the ticket incident provided by Bridgecrew may be edited.
B. Select Project from options available when you press the down-arrow to the right.

When a project is selected the Select Issue Type option becomes available. Click the down-arrow to the right and select an option.

When an issue type is selected the Components option becomes available. Click the down-arrow to the right and select relevant options.

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Elements on the Jira Screen (shown above)

C. Select Priority from options available when you press the down-arrow to the right.
D. The Description of the ticket incident provided by Bridgecrew includes the guidelines of the relevant Policy and a list of the affected Resources. You may edit this Description.

3. Select Create Jira Issue or Cancel.

See an example in the image below.

Creating a Jira Issue from the Projects Page

1. Select a specific issue from the scan results section.
2. From the issue's Resource Explorer pane, go to the Issues tab.
3. Select Jira Ticket.

4. Fill in the ticket details, then select Create.

If you wish to save the templated ticket, so that it will apply to each Jira ticket you create, select Set as Default.